Shipping policy

Delivery & Pickup Policy

Polished 4x4 · ABN 37 551 024 426 · Melbourne, Victoria

All advertised prices are for pickup from Box Hill South, VIC 3128. Delivery is not included in the advertised price.

Pickup

Pickup is by appointment, 6:00am–12:00pm, seven days a week (other times by arrangement).
For privacy and security, the exact pickup address is provided when your appointment is confirmed, within 24 hours of the scheduled pickup time.
The T1 weighs 68kg. Please bring at least one other able adult — two people are required to lift it safely. We assist with loading as a courtesy.
You are responsible for bringing a suitable vehicle and roof rack (minimum 75kg dynamic load rating) and for restraining the load. Under Australian road rules, securing the load is the driver's legal responsibility.
Goods are released only after payment has cleared. We accept cash on pickup; bank transfer and PayID payments must be received in our account before collection.

Collection windows

A $200 deposit holds a tent for 14 days.
Orders paid in full must be collected within 3 months of payment.
See our Refunds & Returns Policy for how deposits and uncollected orders are handled.

Freight (Australia-wide)

We ship Australia-wide at the buyer's expense, billed at cost. Freight is quoted for your delivery postcode before dispatch.
Dispatch occurs once payment for the tent and freight has cleared; the delivery timeframe is confirmed with your quote.
Please inspect your tent on delivery and report any transit damage to us within 48 hours, with photos, at Polished4x4accessories@gmail.com.

Your cart is empty